The customer is king at a casino, and so they focus on customer service and providing perks that encourage and reward gambling behavior. Such perks are often referred to as comps. Free show tickets, discounted travel packages, and cheap buffets were all part of the 1970s Vegas casino’s strategy to increase traffic. These activities filled casino floor and hotel rooms with people and generated revenue. In the current environment, these perks are not as common, but the casinos are working hard to maintain their reputation as a great place to play.
To maintain the safety of patrons and the integrity of the casino, there are several precautions that are taken. Among them is proper dress code and surveillance. The casino also uses elaborate surveillance systems that keep an eye on everyone and everything. For example, cameras are positioned in the ceiling above every table and doorway. These cameras can be adjusted to focus on suspicious patrons and record video feeds for later review. Even the payouts at the slot machines are monitored by computer chips. While there are no human security guards in the casino, the video feeds can be reviewed.
Despite the mathematical advantage of the casino, you shouldn’t let it discourage you. Casinos encourage players by giving incentives like free hotel rooms to frequent winners. Similarly, online casinos may offer free chips for making deposits. A good casino will reward you with these incentives to keep you coming back to play. In addition to monetary rewards, casinos also provide players with a social atmosphere. By putting in these efforts, players will feel more motivated to play, which in turn will increase their chances of winning.
